Telephone Interview Techniques.

Be Prepared to Interview

Prepare for a phone interview just as you would for a regular interview. Compile a list of your strengths and weaknesses, as well as a list of answers to typical  interview questions. In addition, plan on being prepared for a phone conversation about your background and skills.

Basics & Preparation

  • Keep your CV and the job specification in clear view, on the top of your desk, or tape it to the wall near the phone, so it's at your fingertips when you need to answer questions.
  • Have a short list of your accomplishments available to review.
  • Have a pen and paper handy for note taking.
  • Turn call-waiting off so your call isn't interrupted.
  • Ensure you won’t be interrupted by family members and put any other phones in the vicinity on silent. Unless you're sure your cell phone service is going to be perfect, consider using a land line rather than your cell phone to avoid a dropped call or static on the line.
  • If you have a hands free device consider using it.
  • Prepare a list of questions that you would like to ask the interviewer.

Talking on the phone isn't as easy as it seems, rehearse answers to typical questions that you think you'll be asked.

During the Phone Interview

  • Don't smoke, chew gum, eat, or drink.
  • Do keep a glass of water handy, in case you need to wet your mouth.
  • Smiling will project a positive image to the listener and will change the tone of your voice. Consider having a mirror in front of you so that you can check your facial expression.
  • Speak slowly and enunciate clearly.
  • Don't interrupt the interviewer.
  • Take your time - it's perfectly acceptable to take a moment or two to collect your thoughts.
  • Give short, concise answers and try not to ramble or digress.
  • Remember your goal is to set up a face-to-face interview.
  • Make sure you thank the interviewer for their time and indicate your enthusiasm for the role at the end of the call.

4 Responses

  1. Lorie

    Many thanks for this helpful hint.

    • Adam

      Very nice to have a story board whilst doing tele interview.

      • mike

        Thats really helpful, many thanks.

  2. Nich

    good blog…

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