FAQs

Q?

Can I send you the CV by post?

A.

We prefer to communicate via our website if you are no access of internet  only accept applications submitted by post.

Q?

Do you sponsor Visa / Work permit?

A.

The Home Office requires proof that we have been unable to find suitable UK residents for the role.  If we are able to provide sufficient proof then we may sponsor applications for work permits\visas.

Q?

Do you provide relocation assistance?

A.

We may offer relocation assistance based on specific client requirements. Please ask your Resourcing team contact if this applies to the role you have applied.

Q?

Do you offer work experience opportunities?

A.

From time to time we may consider to offer work experience placements based on our requirements.

Q?

I am having problems accessing my application, what can I do?

A.

Please contact the recruitment team or get in touch with our Support team and they will provide assistance.  If they are unable to resolve the issue they will investigate and get back to you.

Q?

I have searched through your available jobs but I can’t find a suitable role. Can I send you my CV?

A.

We encourage candidates to apply for specific jobs rather than applying speculatively. If you can’t find a suitable vacancy at the moment why not set up a job alert here at Jobpacks? We will then email you roles according to your specific criteria.

Q?

What if there are no openings that interest me?

A.

You can submit your CV to be registered in our Careers database and receive automatic email notification of job openings that match your skills.

Q?

I would like to refer a candidate; how can I send you their CV?

A.

All applications must be made online. Once the candidate has registered their profile, they will be able to indicate that you referred them for the position.

Q?

Are all positions posted online?

A.

It is our practice to post all positions, with a few rare exceptions. These exceptions could include occasions where we use recruitment agencies to recruit certain executive positions.

Q?

Will Jobpacks apply for a work permit on my behalf?

A.

You will need to have the right to work in the UK or hold a valid UK work permit to be considered for a role with us.  If you are not a citizen of the EEA (European Economic Area) and require a working visa to join us, we might be able to consider your application, if we are unable to source a suitable candidate from within the EEA.  For further guidance on nationality requirements, please refer to the Home Office website: www.ukba.homeoffice.gov.uk prior to submitting your application form.

Q?

Who do I contact if I am having difficulty completing my application?

A.

If you are experiencing difficulty completing your application form, please contact our HR Team or the relevant consultant and they will be happy to guide you through the application process. Details are located on the Contacts page of the Jobpacks website.

Q?

I forgot my password. Who do I contact?

A.

Please use the ‘Forgot my password’ link on the log-in page or please contact our Support Team.  Contact details are located on the Contacts page of the Jobpacks website.

Q?

Will I receive notifications on how my application is progressing within the selection process?

A.

You will receive an on-line acknowledgement as soon as your application has been submitted.  All candidates receive written notification of the outcome of their application.  See Our Hiring Process for more information.

Q?

Why Jobpacks?

A.

We are a professional recruitment services business that provides experienced talent acquisition model, leading to solutions for all our clients. Our highly experienced consultants are trained in vertical markets to ensure that we are in contact with the best and most suitable available candidates. We also have dedicated teams for both Contract and Permanent recruitment.

Jobpacks prides itself on the highest of standards and all of our consultants genuinely understand the importance of service to client's and the importance of delivery that we install from day one gives us that edge over our competitors.

Q?

How do Jobpacks resource Candidates?

A.

Jobpacks has a candidate database that has been established for over 6 years, this gives us access to a huge pool of candidates which we will individually qualify against our client's requirements. We invest in advertising and have access to all the major job boards to ensure relevant searching the market for the most suitable candidate for the role. As we specialise in vertical markets our consultants are knowledgeable in their market place and can use a range of techniques of search and selection targeting and head-hunting high level niche candidates for the harder to fill roles.

Q?

How do I apply or register with Jobpacks?

A.

Follow the Job seeker section from our homepage, ensuring that you enter all relevant contact details and upload an updated version of your CV.

Q?

What happens when I submit my CV for a role that you’re advertising?

A.

You will be contacted within 24 hours by one of our experienced consultants specialising in your vertical market, so that we can qualify you in greater detail and discuss the best marketing plan with you to maximise the level of interest we will generate in your individual profile.

Q?

How quick is the average turnaround from application to potential Interview?

A.

Jobpacks do our utmost to create urgency from both client and candidate prospective due to fast moving nature of the market. For Permanent the average is approximately 7 days and with regards to Contract it can be from the same day to 7 days, dependant on the urgency of the requirement.

Q?

How much do recruitment companies cost?

A.

This varies depending on the agency and the nature of your business. For example, if it is difficult to find candidates in your business sector, the agency may want you to pay to advertise the role in specific business publications. In the majority of cases, however, recruitment companies operate on a “no win-no fee" basis, meaning you only pay if you offer their candidate a job.

For permanent employees, recruitment companies charge between 15 and 30% per cent of the first year's annual salary for that employee. For temporary workers, the recruitment company charges an amount on top of the hourly fee that you would usually expect to pay. This amount differs greatly from agency to agency.

Q?

What are the main advantages of using a recruitment company?

A.

Recruitment agencies save you time. They will simply send you candidates for interview, rather than you having to sift through CVs. As they have a database of many people looking for work, they can often find potential candidates very quickly. If you are recruiting temporary workers, they eliminate the need for you to spend time drawing up contracts or dealing with payroll issues. Recruitment agencies can arrange for applicants to sit tests devised by you before sending them for interview, helping ensure you get the right calibre of candidates.